1. Information We Collect

When you use our services or contact us through our website, we may collect the following information:

• Your name, email address, and phone number
• Pickup and drop-off locations
• Travel dates and preferences
• Any additional information you choose to provide in booking forms or messages

2. How We Use Your Information

We use your personal information to:

• Process and confirm your bookings
• Provide our chauffeur services to you
• Communicate with you about your booking or enquiry
• Improve our services and website experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with our chauffeurs solely for the purpose of fulfilling your booking. We may also disclose information if required by law or to protect our rights.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

7. Your Rights

Under Australian privacy law, you have the right to access, correct, or delete your personal information. To make a request, please contact us at southeastchauffeurs@gmail.com or call us at +61 402 776 622.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically.